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NOTE: Additional shipping charges apply to Alaska, Hawaii, Puerto Rico & Canada.
Note: All prices in US Dollars
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Return Policy
Your satisfaction is our priority. When
your Crystal Quest Water Filtration
unit arrives, we want it to be better than
you expected. If it is not, we want to
know.
If you are dissatisfied
with your purchase, please E-mail
us within 30 days from the date of
purchase @
support@happylivin.com to arrange
for the RMA number to ship the
merchandise back. Include a brief
explanation for the dissatisfaction, and
your money (less shipping and return
shipping) will be promptly refunded.
Refunds after 30 days may not be allowed. If allowed it
is subject to restocking fees.
For products $350 retail value and over,
there will be 20% restocking fee. Please
contact us prior to return in order to
receive a return authorization number (RMA numbers)
and shipping instructions. products must
be returned in original packaging and
intact. Returned product(s) must be
shipped within two weeks of issuance of a
return authorization number to be eligible
for a refund. A refund will be issued
after the return has been received and
inspected.
No returns allowed on international
orders.
System Installation
All systems should be installed to meet
local, state and federal plumbing codes
and health department rules and
regulations. All
equipment needs to be plumbed into the
water system by a licensed plumber.
It
is the homeowner's responsibility to
insure that the equipment is properly
installed. Water damage can occur if not
installed correctly.
Selling to
California Residents
California
Residents: the state of California
requires water treatment devices claiming
health claims be tested and certified by
them - our units are not. Therefore, only
aesthetic claims can be made on units
shipped to California. Please
contact us if you require additional
information.
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